Due to the increased volume in support, response times might be slightly longer. Thanks for your patience while we get back to you. And we WILL get back to you.
As we celebrate the holidays, some of our team members are taking time off. Rest assured! We're still actively working on your requests. Your success is important to us, so bear with us as we respond as quickly as we can with a slightly reduced staff.
We offer premium support for customers with paid licenses. Upgrade today for premium support with your plugins.
If you have a current active license, please log in to your account to access support. For questions before purchasing, feature suggestions, partnerships, and more, please proceed.
An active, premium license is required for support here on our help desk. Submitting this form will send your feature request to our team, but please note that if you need any help with configuring the plugin or troubleshooting, we'll need to verify your license before providing support here on our help desk.
Please check out our support policy for more details on what we're able to assist with!
One of the things we love about WordPress is the variety of themes and plugins available. We do our best to avoid conflicts with some of the most commonly used third-party themes and plugins. However, it is not possible for us to guarantee compatibility with all of them, and conflicts do occur.
If something’s not working as expected, ruling out conflicts is typically the best place to start troubleshooting. We’ve got some instructions here on testing for theme or plugin conflicts - please be sure to run through these steps before submitting a support request to ensure the quickest possible resolution!