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Customer Support Survey
Customer Support Survey
Please rate this experience in each of the following categories:
1 = terrible, 5 = excellent
Response time
1
2
3
4
5
Resolution time
1
2
3
4
5
Support agent's knowledge
1
2
3
4
5
Overall support experience
1
2
3
4
5
My issue was _______ resolved.
not at all
somewhat
mostly
completely
Overall, this support experience _______ my expectations.
did not meet
met
exceeded
Additional comments
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